Cwmtawe Medical Group uses a service called ‘AskMyGP’.

This service allows patients to request help from us online with the use of the internet or a smart phone.  

It allows you to request:

  • clinical advice
  • telephone or face to face help
  • medication ordering
  • administrative request 

Our current AskMyGP hours are as follows:

  • Monday to Friday - 8.00am to 12pm
  • However due to very high demand for our services and staff shortages, there may be times when this time may change.

For all urgent medical issues after the closing time, you will need to telephone the Surgery.

All routine requests after this time will be dealt with the next working day.