⚠️ Important
If you or someone you know needs urgent mental health support, help is available now.

NHS 111 Option 2 mental health support

📞 NHS 111 – Option 2 (Mental Health Support)

Call NHS 111 – Option 2

NHS 111 Option 2 puts you in direct contact with a team of mental health professionals based within our local health board.

Simply call 📞 111 and choose Option 2.

This service is available for: anyone with a mental health concern, anyone worried about the mental health of a loved one.

NHS 111 Option 2 is available 24 hours a day, 7 days a week and is free to call from mobiles (even with no credit) and landlines.

🚨 Where can I get urgent help?

  • If you have already been given a crisis line number by a health professional, please call it
  • If you are under the care of a mental health team and have a care plan, follow the instructions in that plan when you need urgent support

Call NHS 111 – Option 2

You can call NHS Wales 111 and select Option 2 if you or someone you know needs urgent mental health care that is not life-threatening.

🧠 NHS 111 Option 2 can help if:

  • You have an existing mental health problem and your symptoms get worse
  • You experience a mental health problem for the first time
  • Someone has self-harmed but it does not appear to be life-threatening, or they are talking about wanting to self-harm
  • A person shows signs of possible dementia
  • A person is experiencing domestic violence or physical, sexual or emotional abuse – getting help for domestic violence and abuse

If there is immediate danger to life, call 999 immediately.