How to make an appointment
Before contacting us, please consider the following.
Check it's not an emergency.
Call 111 or 999 for urgent medical help if you have any of these as your request will not be seen immediately.
- Crushing chest pain and tightness
- New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
- Severe difficulty breathing
- Heavy bleeding that won't stop
- Severe injuries
- Feeling suicidal, wanting to harm yourself, or others.
Contact Us Online
Contact Us By Phone
Appointments can be made either by calling in to the surgery between 8.00am - 6.30pm, or by telephoning the surgery between 8.00am and 6.30pm Monday to Friday.
Call the Surgery on 01792 843831
We will ask you questions about why you need an appointment and will sometimes direct you to an alternative healthcare practitioner – this may be a pharmacist, dentist, optician, or other local service.
We offer:
URGENT APPOINTMENTS
If you need to be seen urgently, please telephone or come into the surgery straight away. You will be offered an appointment the same day, but it may not be with the clinician of your choice.
PRE-BOOKED APPOINTMENTS
You may book with a clinician of choice up to 4 weeks in advance. However, note that clinicians are sometimes away, which will impact the number of appointments available.
TELEPHONE CONSULTATION
Patients do not need to see a doctor for all illnesses or enquiries and therefore we offer telephone consultation with a clinician. You will be given an approximate time when the doctor will telephone you to discuss.
HOME VISITS
Home visits are at the discretion of the doctor. Please phone before 10.00am. When the patient's condition genuinely warrants a home visit, please give the reception staff as much detail as possible - patient's full name, address, age, telephone number and the reason for the visit.
This information is vital for the doctor on-call to prioritise his rounds and allows urgent cases to be seen promptly. We realise that most people make a valiant effort to attend the surgery for which we are considerably grateful. Please remember that several patients can be seen in the surgery in the time it takes to do a home visit.
OUT OF HOURS
Should you need to access to a doctor outside of surgery hours, please call NHS 111